Shipping Policy

We offer shipping to the United States and Canada. Shipping costs and delivery times vary based on your location and the products you order. We will provide you with a tracking number once your order has shipped. Please note that we are not responsible for any customs or duty fees that may apply to international orders.

Returns and Exchanges Policy

We want you to be completely satisfied with your purchase from Prized Possessions Brand. If for any reason you are not satisfied with your purchase, we offer a 30-day return policy. To be eligible for a return, your item must be in the same condition that you received it, and it must be returned in its original packaging.

To initiate a return, please contact us at [email address] within 30 days of receiving your item. We will provide you with instructions on how to return your item. Please note that we do not offer free returns, and you will be responsible for the shipping costs associated with the return.

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.

If you receive a damaged or defective item, please contact us immediately at [email address] with photos of the damage. We will provide you with instructions on how to return the item, and we will cover the cost of the return shipping.

Exchanges

If you would like to exchange an item, please contact us at prizedpossessionsbrand@gmail.com within 30 days of receiving your item. We will provide you with instructions on how to return your item and how to place a new order for the item you would like to exchange it for. Please note that you will be responsible for the shipping costs associated with the exchange.

Please allow up to 10 business days for us to process your return or exchange once we receive your item.

Contact Us

If you have any questions or concerns about our shipping, returns, and exchanges policy, please contact us at 602-885-5308 or prizedpossessionsbrand@gmail.com